Hosting Support Guru

Choose from a range of our Outsourced Web Hosting Support services, which can be tailored to your specific business needs and scaled to meet your needs. Our clients include web-hosting providers, data centers, developers, digital marketers, and more who want to maintain high service uptime, deliver quality technical support and delight their clients.

Web Hosting Support - For web hosting providers and data centers

24*7 Helpdesk Support – Live chat, Email, Monitoring alerts, Tickets

Server Management – Server Monitoring, Emergency Support, and Complete Server Maintenance.

Dedicated Technical Support – Server Monitoring, Incident Management, Proactive Server

Management, End-user Service Desk, Vendor Escalations, Knowledge Management

Cloud hosting Support - For SaaS, IaaS, PaaS providers and private cloud owners.

Technical Support - For businesses with private server infrastructure.

Per Hour Server Support – Server Security Audit, Server Downtime audit, Exchange server support service with secure connection to resolve issues

Monthly Server Management – Monitoring of Server’s performance, network traffic, disk space usage, server services, installation of 3rd party software and scripts, resolving a technical issue

Proactive Server Management – Focuses on the prevention, service interruptions, monitoring server’s optimal performance

Reactive Server Management - Manage server where you require more time to response in any incidence

Server Setup and Optimization - Windows server setup, including web server, database server, mail server, DNS server, FTP server, SSH server are installed and configured using best practices

Server Migration Plan – Planning and execution for Server to server migration, data migration

24×7 Server Monitoring - Monitor alerting dashboards, open trouble tickets, call your onsite team or remediate and troubleshoot issues as required

We monitor, manage, and maintain your IT infrastructure and provide world-class support to your customers for a fixed monthly fee.