Salesforce Digital Engagement SMS
Laguna Beach,
Description
Salesforce Digital Engagement is a suite of tools designed to help businesses connect with customers across multiple digital channels. One of the standout features is Salesforce Digital Engagement SMS, which allows companies to engage in real-time, personalized conversations with customers via text messages. SMS is a highly effective way to reach customers, with open rates significantly higher than email. Through Salesforce, businesses can send automated reminders, promotions, and customer support updates—all while maintaining a high level of personalization. The integration ensures that SMS conversations are captured in Salesforce, enabling customer service teams to have a full view of the customer’s journey. https://360smsapp.com/blog/using-salesforce-digital-engagement-heres-how-to-enhance-your-messaging-and-customer-interactions/
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